Free Support Policies

Free Support

Welcome to the aspose.ai community forum!

Scope of Free Support

Our free support covers:

  • General product questions
  • Basic guidance on using aspose.ai agents
  • Reporting and investigation of bugs

How to Ask for Help Effectively

We encourage you to include:

  • Clear descriptions of your issue
  • Sample input files (if applicable)
  • Error messages or logs

Response Times

We aim to respond as quickly as possible, typically within 1-3 business days for free support topics. However, we cannot guarantee specific response times under the free support policy.

Thank you for using aspose.ai agents!